My heating and air has been "broken" for over a year. When I say "broken," I don't mean that it won't turn on - it just doesn't function properly.

Yesterday, while working from home, my mom called.

Her: I'm sending an AC guy to your house right now.
Me: Is his name Scott?
Her: Yes!

Scott's a customer of Mom's, and we've hung out a bit. Having not seen him in 2 months, I didn't want to open the door in my pajamas (which I was still wearing) without having done my hair, brushed my teeth or put on make up.

The next four minutes were a whirlwind, trying to get dressed as quickly as possible. In less than 30 minutes, he had determined the problem. The thermostat that James and I installed so that we could auto-program it to adjust the temperature in the house was not compatible with the system. How we managed to do that, I'm really not sure, but when he told me that the thermostat was the issue, I undoubtedly felt ridiculous.

Regardless, I now have heat! And air! And it all works just like it should!